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Phoenix Reisen expands their onboard technology with Rescompany’s Ticketless excursions, Thermal Monitoring and Ship Visitor Management


Rescompany Systems Ltd continues to partner with Phoenix Reisen and has developed a mobile Ticketless Excursion module to validate all shorex bookings on board, the application works offline to track each person on a bus or tour and can also charge walk-ins. Dashboards and reports are available and can help medical staff track who was on each bus and produce detailed manifests for authorities. The module works on both Android and iOS mobile devices and was developed to work on a ruggedized device designed for harsh environments and specifically requested by Phoenix Reisen.

Phoenix Reisen is also implementing Resco’s eConcierge Thermal Screening system to enhance health measures at check-in and onboard. Using a hand-held device, this module will allow the crew to quickly and efficiently check-in their guests whilst taking their temperature and quickly identifying and isolating any potentially affected guests and crew.

To find out more about our Thermal Monitoring Solution please visit:

As part of a review of operational processes, Phoenix Reisen chose Resco’s Ship Visitor Management module to manage ship visits across the fleet using a central web portal to register visitors, saves time, and shortens queues in the terminal, all help to keep safe distances when boarding.

The Visitor module uses Resco’s Central and Ship Management software suite to transfer details from shore offices to the ship in near real-time and improves security by working from one central up list of up-to-date visitors. The solution can also be used to manage prospective passengers, staff members, and contractors visiting a ship in port.

Since 1973 Phoenix Reisen is providing exciting holiday experiences for its guests. Alongside open water cruises with MS Amadea, MS Amera, and MS Artania their portfolio covers the most popular holiday destinations around the Mediterranean, North and Baltic Sea, Arctic Ocean, the South Seas, Asia, the land of the Pharaohs, and cruises on rivers around the world.

Rescompany Systems Ltd offers shore and ship software solutions that provide the same competitive tools to small and medium-sized operators that are accessible to large corporations while keeping systems affordable and resource-efficient.

Text: PM Rescompany Systems Ltd